Returns & Exchanges
At Cool Gadget, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all our innovative tech products. If your new gadget isn't the perfect fit, we are here to help you find a replacement or provide a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Package Your Gadget
Securely place the item in its original packaging, ensuring all manuals, cables, and accessories are included to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our tech team inspects the returned item, we will process your refund back to your original payment method within 5 to 7 business days.
